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Behind the Scenes: A Day in the Life of a Towing Professional

Writer's picture: Alan PfeufferAlan Pfeuffer

At Heavy Metal Towing, we pride ourselves on being the go-to towing and roadside assistance provider in Delaware, Ohio, and the surrounding areas. Our team is on call 24/7 to ensure the safety and satisfaction of our community, and every day brings new challenges and opportunities to help those in need. Let’s take a look behind the scenes to see what a day in the life of a towing professional looks like. Here is a recap of what one of our driver's days held in store this past Friday;


Towing and Roadside in Delaware, Ohio
Towing and Roadside in Delaware, Ohio


6:00 AM: Gearing Up for the Day

The day starts early for our towing team. We inspect our trucks to ensure they’re in top-notch condition. From rollback tow trucks to wheel-lift rigs, every piece of equipment is cleaned, fueled, and ready for action. Safety is our top priority, so we double-check our tools, winches, and straps.


8:00 AM: Responding to Calls

By 8:00 AM, the calls are already coming in. A stranded motorist on the side of US-23 needs help with a flat tire. Another call comes in for a vehicle that won’t start in a local shopping center parking lot. Our dispatch team coordinates with drivers to respond quickly, ensuring customers aren’t left waiting for long.


11:00 AM: A Challenging Recovery

One of the most rewarding (and challenging) parts of the job is vehicle recovery. Friday, we assist with pulling a car out of a median roundabout for the Ohio State Patrol. Using our specialized equipment, we carefully secure the vehicle to prevent further damage while safely bringing it back to solid ground and out of oncoming traffic.


1:00 PM: Lunch Break—and a Surprise Call

Lunch is never predictable in the towing world. Just as our driver sits down to eat, a call comes in for an emergency tow. A delivery van has broken down on a busy street, and traffic is starting to back up. We’re on the scene within minutes, quickly loading the van onto our rollback truck and clearing the roadway.


4:00 PM: Routine Tow to Full Auto Repair

Not all jobs are emergencies. This afternoon, we tow a customer’s car to our sister company, Full Auto Repair LLC, for diagnostics and repair. This seamless collaboration allows us to provide a one-stop solution for customers needing both towing and automotive repairs.


8:00 PM: Late-Night Roadside Assistance

As the sun sets, the calls keep coming. A driver locked their keys in their car at Alum Creek State Park, and another needs a jumpstart near downtown Delaware. Our team’s dedication never wavers; we’re committed to helping every customer get back on the road safely.


11:00 PM: Wrapping Up and at the Ready

After a long day, our drivers return to the shop. Trucks are inspected and prepped for the next day, and any final paperwork is completed. Although the books are empty, all trucks are at the ready for emergency police calls, roadside assistance, and stranded motorists in need of assistance. It’s a tiring job, but knowing we’ve made a difference keeps us motivated.


Why Choose Heavy Metal Towing?

At Heavy Metal Towing, we understand that vehicle trouble can happen at the most inconvenient times. That’s why we’re committed to providing fast, professional, and reliable service around the clock. Whether you need a tow, roadside assistance, or vehicle recovery, we’ve got your back.


Service Area: Delaware, Ohio, and surrounding areas.

Contact Us:


When you need a towing service you can trust, call Heavy Metal Towing—where we’re always ready to help!

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Our Services

Towing

Jump Service

Fuel Delivery 

Breakdown Services

Lockout service 

Battery Change

Contact Us

320 LONDON ROAD LOT E2

DELAWARE, OHIO, 43015

614-622-9617

HEAVYMETALTOWING740@GMAIL.COM

 

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